Live payments are currently unavailable. We will enable card checkout after the payment account has been connected and verified.
Cards through Stripe
Our store is configured for credit and debit card payments through Stripe only. The available supported cards will be shown in checkout when the service is enabled. We do not offer cash on delivery, EFT or direct bank transfer, cheques, instalments or other payment methods.
Currency and totals
All store prices and charges are in South African rand (ZAR). Standard delivery within South Africa is free. Review the final amount and your details before authorising payment. Your card provider may apply its own conversion charges if your account uses a different currency.
Security and authentication
Card details are handled by Stripe’s payment components. We do not ask you to send full card numbers, security codes or one-time passwords by email or phone. Your bank may require authentication, including 3D Secure, before authorising payment.
When payment is complete
An order number or receipt page alone does not confirm successful payment. Payment is complete only when the payment result has been verified and the order status reflects it. A declined, cancelled or interrupted payment is not a successful payment. If a charge appears pending, check the order status and contact us before repeatedly retrying.
Refunds
Approved refunds are sent back to the original card through Stripe. The applicable conditions and timing are set out in our Returns & Refunds policy. We will not ask you to pay a fee to release a refund.
Call +27 53 927 3891 for assistance. Our current email is [email protected] (test address, not monitored). Please use the phone for help until our live support email is announced.